People looking up Body By Design in Pittsburgh should distinguish a single appointment, a prepaid spa package and an automatically renewing membership. The business publishes different payment and scheduling terms for those arrangements, including cancellation charges and restrictions on pausing payments.

This October 13, 2026 guide summarizes the operator’s practical booking information for its Perry Highway location. It covers an established business, not a new opening, and makes no assessment of treatment effectiveness. Check the current written agreement for the exact service or plan before paying.

Book an appointment before visiting Perry Highway

The official contact page lists 9576 Perry Highway, Suite 201, Pittsburgh, PA 15237. Body By Design operates by appointment only and does not accept walk-ins. Its published hours are Monday through Friday, 9 a.m.–9 p.m., and Saturday and Sunday, 9 a.m.–4 p.m.

The operator recommends booking one to two weeks ahead for a preferred time; that recommendation does not guarantee availability. The phone is 412-536-8258 and the email is admin@bodybydesignpgh.com. Ask for the actual appointment length, service price and therapist availability when arranging a visit. Our business profile links these official routes.

Understand changes, late arrivals and intake requirements

The policies page requires twenty-four hours’ notice for changes or cancellations. It lists a charge equal to half the regular service price for shorter-notice cancellations and no-call/no-show appointments. It says a charge will not apply if the business fills the slot from its waitlist.

For late arrivals, the page describes a shortened session or rescheduling, with a fifty-percent fee if rescheduled. It also requires an intake form before service; failure to complete it can mean a forfeited session and full service charge. Ask for assistance in advance if the form or arrival process presents a difficulty.

Read the membership agreement, including conflicting pause language

The membership page lists VIP tiers named Restore at $99 monthly, Refresh at $149, Thrive at $249 and Elevate at $499. It separately advertises Spa Ritual plans, so a similarly named offering should not be assumed to include the same services.

The VIP agreement describes non-refundable credits that do not expire, charges every thirty days and automatic twelve-month renewals unless terminated in advance. It also allows rate changes to affect an ongoing contract. Compare the actual credit amount and included benefits with the service you expect to book, rather than comparing the monthly price alone.

There is an important inconsistency to resolve: one sentence describes termination or suspension with thirty days’ email notice, while later text says membership cannot be put on hold. The separate policies page also says autopay cannot be paused. Request written clarification of cancellation, suspension and remaining-credit terms before enrolling; this guide does not decide which conflicting wording controls.

Packages and gift cards have separate restrictions

The policies page describes spa packages as final and non-refundable, transferable or giftable, expiring one year after purchase, and sold in the spa for cash or check. Those terms differ from the recurring membership-credit description. Confirm which arrangement appears on the receipt.

The contact-page FAQ says gift cards carry non-refundable value, cannot be redeemed for cash and retain an unused balance. It also says the business is not responsible for lost, stolen or damaged cards. For any purchase, keep the receipt and the applicable written terms, and confirm how the intended booking will be paid.

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For current contact research, these related directory records provide source-linked locations and official websites. This directory context was checked October 7, 2026; it does not change the reporting date or establish that a past project or announcement has since been completed.